Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center

  • In the Website Control Panel you’ll find an exhaustive Help Center section offering many educational articles and regularly asked questions. They are compiled by our support team of seasoned technicians. Simply fill in your question and our smart platform will return the best possible answer.

  • Top quality support service
  • Educational Video Clips

  • If you want to watch how a task is done or how a problem is rectified, instead of just reading about it, then take a look at our selection of step–by–step video tutorials. They address many different issues and will help you quickly understand how to work with the Website Control Panel.

  • Intuitive help center
  • A 1–Hour Support Ticket Response Guarantee

  • With each of our semi–dedicated servers, we offer a round–the–clock technical support service with a sixty–minute support ticket response guarantee. A group of well–trained techs will be online for you to reply to all the questions that you may possibly have. During non–peak times, a reply will be provided within just twenty minutes.