Phone Support in Cloud Hosting
All our cloud hosting packages come with phone support 14 hrs a day even on public holidays, so that if you don't have an account yet, you'll be able to phone us and learn more about our solutions or whether we'll meet the system requirements for your sites. For your benefit, we have local phone lines in the United States of America, the United Kingdom and Australia, so that you'll be able to contact the phone number which is nearer to you. If you are an existing customer, we can help you promptly with any kind of general and billing matters and with numerous tech issues so as to save you time and efforts - we acknowledge the fact that often it's quicker to speak with a live person and get things done without delay. Of course, some problems simply cannot be taken care of on the telephone, so if this is the case you can take advantage of our ticketing system.
Phone Support in Semi-dedicated Hosting
Every time you need more details regarding the semi-dedicated packages that we offer, you will be able to call some of the three support phone lines we have around the globe - in the United States, the UK and Australia. In this way, you will be able to check in advance whether our solutions will be suitable for your websites. If you are already our client and you've got a semi-dedicated account, you're able to reach us over the phone for 14 hours a day about any billing or basic issues. For entirely tech problems you'll have to employ our ticketing system so as to contact our tech support since someproblems just require extra time to be dealt with, still we will help you on the phone with a lot of minor tech problems as well, saving you time and efforts.