In case you have never signed up for a hosting account or you’ve changed companies and the new one uses an account management console that you have not seen before, you may get perplexed about how to do a given operation in your account or on your desktop PC. Because of this, a lot of web hosting companies have set up a knowledge base, which lists the most common questions and difficulties connected with their platform, instead of including only some general information. This type of knowledge base will help you find the needed information swiftly and effortlessly, so you won’t need to dedicate time and effort to issues that might require something as simple as hitting a button or ticking off a checkbox. In this way, not only can you get things done, but you can also get to know many new and helpful details, both about the way you can administer your account and about the way the hosting service functions as a whole.

Extensive Online Documentation in Cloud Hosting

If you have purchased your first cloud hosting plan through our company or have transferred your website over to us, you will grow used to our services and our custom-created Hepsia Control Panel very quickly as we have prepared an elaborate online knowledge base where you can find all the information that you will ever need – both general info regarding the hosting service as a whole and more concrete info about the separate functions that you can make use of and the issues that you could experience. The articles are located in two places. The full article collection is accessible via the Control Panel’s Help section. You can find relevant articles about the different features in each section of the Control Panel too. You can learn how to do virtually everything, from creating an .htaccess configuration file to managing a mailing list, and all the articles include detailed guides, so you will never get confused on account of an unclear text. Naturally, if you run into a more specific obstacle and you don’t find an adequate solution in our knowledge base, you can contact our client support engineers 24x7.

Extensive Online Documentation in Semi-dedicated Hosting

Our semi-dedicated packages include exhaustive online help documentation where you will find information on all the functions that our in-house built Hepsia hosting Control Panel offers, as well as solutions to various questions and difficulties that you might experience. All installation guides include step-by-step explanations, which means that you will not need to worry about missing something in case you’re aiming to export a MySQL database, for example. The troubleshooting articles cover a variety of likely causes of particular issues and the solution for each one of them, so in case you are unable to send emails although you have the correct SMTP settings, for example, you can swiftly discover what the reason for this might be and correct the problem with a couple of clicks of the mouse in your mail client. As the Hepsia Control Panel has quite a few features, you’ll be able to find applicable articles in each of its sections. In case you would like to check out all help articles, you can use the Help menu, which is located in the upper right-hand side of the page.